Recruiters, Headhunters…I’ve heard it said that they’re just hired guns, surely, insensitive….never return a phone call, don’t give the whole story, don’t know the jobs they are hawking, and certainly don’t understand their candidates value or urgency and don’t give a damn about a candidate. All they think about is the money.
I was one of em. Heard it said about me. When I was told, point blank, I didn’t give a damn about one of my candidates, it hurt. But I must admit, some of the characterizations about recruiters have merit, some don’t. Misconceptions might be the reason for much of the negativity. Let’s take a look.
Let’s start with the realization that recruiters are people too. They have families and they need to feed their families. A recruiters job/life is not the easiest. Long hours, uncertain clients, quantum rejection every day! Persistent candidates without a clue. That’s why after 10 years in the business, I gave it up.
There are several types of recruiters. For purposes of this writing we’ll refer to the primary types: retained, contingent, contract, corporate – otherwise known as in-house recruiters.
In normal times, not this 08, 09, tsunami of a recession, the recruiter is generally behind the eight ball with not enough hours in their day. Short on time and long on assignments. Meaning……… s/he has little time to linger on a single candidate. One should understand that every recruiter is paid by the “company” or “client,” not the candidate. The client is the one writing the check and they call the shots. The recruiter must pay respect to these shots, or directives. Under the direction of the client s/he is desperately looking for the best candidate to fill the requisition. Period! A recruiter makes a living filling requisitions whether by the company that writes their W-2 salary, or the contingent recruiter that doesn’t make a dime unless they make a placement. A recruiter, in a lot of cases doesn’t make more than 8 or 9 placements a year depending, of course, on the level of placements they specialize in. A contingent recruiter is like a gun slinger, the fastest wins! And there you go. Most of the recruiters you’ll encounter will be gun slingers. Tuck that bit of info. away in the memory banks for future recruiter relationships.
In some business sectors, how attractive and in-demand a job might be, the pool of candidates can be in the hundreds. Here’s where it gets difficult to be sensitive and as empathetic as a recruiter would like to be. You’ve probably heard that a résumé might only get about a 15 second look from the HR screener. True. And in some cases the résumé might never get a human eye on it’s heading, much less page two. That’s because many companies have turned to using Automatic Tracking Systems( ATS) to scan and qualify the résumés. Getting very impersonal, isn’t it? And I think this is where most of the animosity and the judgment and the name calling begins.
In my opinion it’s very important, and ethically necessary, for a company to show recognition to a candidate that their résumé has been received. Even if the notice or letter is a canned reply. And if this is the case, it will probably be something like: “we have it, don’t call us, we’ll call you if you make the cut.” Yet, I’m sorry to say, many companies don’t bother. So on this count, and as a candidate and never hearing anything, is inexcusable.
To the knocks: recruiters don’t give the whole story; they don’t don’t completely understand the job, can’t adequately match-up a résumé with the job description, can’t clearly define the job….. ummm, true in a lot of cases. I was guilty of this on occasion. But the job description comes from the hiring authority. And if the job isn’t properly spelled out, not clearly defined to the recruiter, it’s not necessarily the recruiters fault. Remember the recruiter doesn’t get paid until s/he makes the placement. And the best way to match-up the right candidate is to have a good grasp of the job, it’s sponsors, and the chemistry. I used to beg… yes beg for clearly defined, job descriptions. It’s a very touchy situation, continually bugging the company or department head for better details. And if it’s a contingent recruiter that get’s his hands on a snapshot of a job description, rather than a complete requisition, it’s not unusual for that recruiter to rush into action before getting more info. Not always, but not unusual. Remember, they don’t get paid unless they beat all the other recruiters to the punch with their candidate that get’s the offer. It’s the “mud on the wall” theory- more mud, some sticks.
So, remember, a recruiter isn’t always working with a hiring authority or HR department who knows what they are really looking for. Need to cut the recruiter a little slack on this one.
And about the statement that recruiters won’t tell the whole story. Can’t deny this one. At times, it just makes sense to play their cards close to the vest. The recruiter wants to build a short list, which can be a juggling act, and doesn’t necessarily want to cut a candidate lose until it’s mortal. Hence, string a few candidates along. Sometimes the client doesn’t want to divulge who they are until the interview stage or give up company details. The candidate must play by the rules established by the client. Don’t take it personally. Just the rules of the game.
So, these are a few of the reasons the “headhunter” gets the bad rap. Some valid, some not.
Final words of advice when working with a recruiter:
- When you are game fully employed, ALWAYS, ALWAYS take a recruiter’s call. A recruiters life is about huge rejection. You can rise up a recruiters list if you are nice to them and respect their job. Your attitude will come through. It may come back to you on another search in the future.
- Make sure you’re contacting the right recruiter. If you’re an accountant, it doesn’t make much sense to approach an engineering recruiter. Annoying.
- Always be completely prepared with a competitive résumé that matches up with the job description. Nothing worse than a good candidate with a bad résumé.
- Listen to the recruiter! Don’t ramble. Remember their time is extremely valuable.
- Take direction. Be candid. Don’t hold anything back. Don’t be an jerk. Be humble.
- Make yourself available at all hours of the day, if possible.
- Don’t make a fool of the recruiter by making a fool of yourself with the company. The recruiters reputation is always on the line when they arrange an interview for a candidate.
- Don’t assume you will make friends with the recruiter. Regardless how friendly they appear and how accommodating they seem; remember you are simply a commodity to a recruiter. But a very necessary one. Without you, they can’t be successful. They want to hear from you, but they will make a quick judgement, qualify quickly. So make a professional impression and then back away gracefully. You’ll be appreciated.
- Have patience with the pace of the process. It also very frustrating for the recruiter when the client company can’t make a decision or can’t be reached to move the placement along.
- Don’t lose faith with all recruiters if you run into a bad one. They are special people.
Final words. Don’t dismiss the recruiter’s role in the job search. They can put you into the job you have always wanted easier than you ever could yourself. They may be difficult and hard to figure out. But they can also be a blessing.